Privacy Policy

The Drain Team, Inc.

Effective Date: August 19, 2025

The Drain Team, Inc. (“The Drain Team,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit TheDrainTeam.com or interact with our services. This policy applies only to residents of the United States.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information You Provide
- Name, phone number, email address, service requests, or other details you provide when filling out forms or contacting us.
Automatically Collected Information
- IP address, browser type, device information, pages visited, time spent on our site, and general usage data.
- Cookies and tracking technologies may be used to improve site performance and for advertising purposes (see Section 4 below).

2. How We Use Information

We may use your information to:

Provide and schedule plumbing services.
Respond to inquiries and customer support requests.
Improve our website and services.
Send updates, promotions, or service reminders (if you opted in).
Conduct marketing, including Google Ads Remarketing.

3. Sharing of Information

We do not sell your personal information. We may share data only in limited ways, such as:

With service providers who perform business functions for us (e.g., website hosting, analytics, advertising).
To comply with legal requirements, law enforcement, or court orders.
To protect our rights, property, or safety.

4. Google Ads Remarketing

We use Google Ads Remarketing to advertise to previous visitors of our website.

Third-party vendors, including Google, use cookies to serve ads based on your past visits to our site.
These ads may appear across the internet on other websites and platforms.
No personally identifiable information (such as your name or email) is shared with Google through standard remarketing tags.

How to Opt Out:

Visit Google Ads Settings to manage your preferences.
Use the NAI Opt-Out Tool to opt out of interest-based advertising from multiple vendors.
Adjust your browser or mobile device settings to block or delete cookies.

5. Your Privacy Rights (U.S. Residents)

Depending on your state, you may have privacy rights under U.S. law, such as:

The right to request access to the personal information we collect.
The right to request deletion of personal information we hold about you.
The right to opt out of the sharing of personal information for targeted advertising.

To exercise these rights, please contact us at the information below. We will verify your request as required by law.

6. Data Security

We implement reasonable security measures to protect your information. However, no online system is 100% secure, and we cannot guarantee complete protection.

7. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can remove it.