Meet The Drain Team®
Peter is the owner and President of The Drain Team®. He joined The Drain Team® in 2004, and his primary focus is customer satisfaction. If a customer has a complaint, it is immediately investigated and resolved. Customer service is the cornerstone of his business, and it is his goal that everyone be treated fairly.
Marc is our Operations Manager. He started at The Drain Team® in 2005, after completing a tour overseas, while serving in the US Army. He spent the first 15 years of his career working as a residential and commercial plumber prior to advancing to his managerial role. Marc is also a licensed State Certified Plumbing Contractor. He’s responsible for ensuring and improving the performance, productivity, and efficiency of the business, along with attracting, retaining, and effectively managing personnel. In addition, he oversees all field operations by working closely with the Service Manager, Field Supervisor, & each individual technician. Marc has an amazing wife and three beautiful daughters. In his free time, he enjoys spending time with family and friends, boating, and general aviation.
Antonio is our Service Manager, and he started at The Drain Team® in 2007. He oversees the field technicians, and works closely with the Operations Manager, to ensure that residential and commercial job sites are completed in a safe and quality-focused manner. Antonio is an extremely knowledgeable plumber and manages all aspects of our largest residential & commercial projects, he’s married to his middle school sweetheart and has three beautiful children. Antonio goes above and beyond to help the business when needed. In his free time he enjoys spending time with his family and friends, and boating.
Randi started at The Drain Team® in 2016, with a background in remodeling and swimming pool construction. He is a very knowledgeable plumber and also handles our largest residential & commercial projects. Randi is an outdoor enthusiast, and enjoys hunting deer and hogs.
Jason started at The Drain Team® in 2020, and has experience with plumbing, roofing, carpentry, and landscaping. He takes great pride in providing excellent customer service, and high quality plumbing solutions for his customers. Jason is originally from Buffalo, New York, and he is currently enlisted in the US Coast Guard Reserve. He has traveled across the United States, as well as to Singapore, and Australia. Jason and his wife adopted a three legged rescue dog, and named him “Raleigh”, after the city where they first met.
Tim started at The Drain Team® in 2017, and has advanced significantly over the years. He is a very confident and knowledgeable plumber who takes pride in his quality work. Tim is married to his middle school sweetheart and enjoys spending time with his wife and daughter. He also enjoys working out, playing basketball, and staying active.
George started at The Drain Team® in 2022. He was born in Greece but moved to the United States with his family when he was a young boy. He’s worked in many aspects of construction including installing marble and granite countertops, and working on fabrication and retrofitting projects. George is a dependable, dedicated employee, who goes above and beyond to help the business, and contributes to the training of new employees.
Chris relocated to Florida from Ohio, and started at The Drain Team® in 2015. He’s a hard worker, and gets along well with his peers. He is a motorcycle enthusiast and owns an award-winning show bike. He also enjoys boating, camping, and bonfires.
Seth was born in Australia and moved to the United States with his family in 2012. He started at The Drain Team® in 2020. Seth is a very knowledgeable and friendly guy who happens to have impeccable handwriting! In addition to plumbing, he has experience in real estate, residential remodeling, and customer service. In his free time, he enjoys playing musical instruments, sports, and spending time with family and friends.
Wes started at The Drain Team® in 2013, before that, he performed plumbing and apartment maintenance. He is our primary trainer of new employees, and genuinely enjoys sharing his knowledge with others. Wes is devoted to his beautiful wife and they share a love of horses.
Alejandro started at The Drain Team® in 2022. He has a background in customer service, and is a very kind and hard working person who is well liked by his peers. Alejandro never hesitates to help out when needed. He enjoys spending time with his wife and young daughter. During his free time, you can catch him playing basketball and playing piano at his church.
Shawn started with The Drain Team® in 2020, and previously worked in the customer service industry. He is a very personable guy that works hard, and gets along with everyone. Shawn and his family moved to Florida from Kentucky when he was 7 years old. In his free time Shawn enjoys working out and staying active.
Ronnie has over 20 years of plumbing experience and has been with The Drain Team® since 2008. He is also a minister. Ronnie is an honest, dedicated employee who has a lot of repeat customers. He enjoys home repair work including water heaters, faucets, and toilets. He was born and raised near Plant City, Florida. His service area is northern Hillsborough and Pasco counties. He has one son who is now learning the plumbing trade.
Thomas started at The Drain Team® in 2020. He’s a hardworking friendly guy that doesn’t mind putting in overtime hours at work. In his free time he enjoys fishing and hanging out with friends.
William started at The Drain Team® in 2014 and works primarily in Hillsborough County. He is a dedicated plumber with more than 40 years of experience! William is very reliable and always provides excellent customer service.
Miguel started working at The Drain Team® in 2023. He was born in Venezuela and moved to the United States with his family in 2017, in pursuit of a better life. He enjoys cooking Italian food for his family and spending time at the beach.
Commercial Accounts Manager
Catherine started at The Drain Team® as a customer service representative in 2022, after a career in early childhood development. She moved to the United States in 2019 from Costa Rica, where she grew up. She is responsible for interacting with clients, drafting customer proposals and scheduling projects. Catherine also works closely with the Operations Manager to assist with administrative tasks. She is an invaluable member of our team, and her work is nothing short of remarkable. Catherine is an incredible team player, and she contributes tremendously to the success of our organization. In her free time she enjoys acrylic painting and spending time with her family and cat.
Customer Service Representative
Reagan started at The Drain Team® in 2023, after several years in the customer service industry. She is reliable, punctual, and responsible for ensuring the accuracy of work orders, scheduling, and dispatching service calls to the technicians. Reagan moved to Florida from Virginia in 2020, and enjoys reading and spending time outdoors.
John is a truly dedicated employee who started at The Drain Team® in 2001, and works to ensure that we provide the best service possible to our customers. In addition to his ten years of plumbing experience, he is also an outstanding handyman who fixes pretty much everything we need, from field equipment to computers. When not at the office, John raises his granddaughter and tries to golf whenever possible. In every aspect of his life, John is a true multitasker.
Juanita started at The Drain Team® in 2005. Her job duties include customer billing, collections, and payment processing. It’s rare to come across a person as dedicated and hardworking as Juanita, and she always puts the needs of others before her own. Originally from Baltimore, Maryland, she moved to Florida over 25 years ago. When she’s not at work she spends her free time with family, and goes to the beach as much as possible.
Lori started at The Drain Team® in 2010 and is our Office Manager. She keeps everything together as our bookkeeper, payroll processor, human resources specialist, and vendor relations coordinator. She is a retired Verizon Nationwide Account Manager and was responsible for customer sales and services for corporate accounts. In her spare time, she enjoys golfing, swimming, reading, listening to music, and is rumored to be an Aerosmith fan.
Dan retired after 25 years of dedicated service and commitment at The Drain Team®. He was known as “Digger Dan” because of the countless sewer excavations he completed. Dan was a great plumber and he will be missed by the team.
Robert retired from The Drain Team®, in 2022, after a long 38 year career in plumbing. He was a knowledgeable, dedicated employee who was always willing to help out when needed. Robert will be missed by the team.